Informing companies and other people

It is important to inform banks, building societies and other organisations who hold money in the name of the deceased as soon as possible after the death so they can freeze the accounts. This protects them from any risk of fraud.

Pensions and benefits agencies should also be a priority to reduce the possibility of over-payments which would later need to be refunded. We can help you if you're unsure who to contact.

You also need to inform agencies who provide care, such as home carers or a day centre. You should also cancel any appointments the deceased had arranged, for example a hospital appointment. This avoids any distress if they contact you and are unaware of the death, and means these services can be provided to others in need.

Call us for bereavement advice

Contact us on 0800 634 9494. We're open from 9am to 5pm Mon - Fri. We are closed on bank holidays.

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