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Mon to Fri, 9am - 5pm

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Kent Bereavement Advice Service

Kent Bereavement Advice Service

Kent Bereavement Advice Service's (KBAS) and helpline are available, free of charge, for anyone affected by the death of someone significant to them whether the death occurred in Kent or the person who died lived in Kent or the bereaved person lives in Kent. People planning for the end of their own lives or expecting a bereavement are welcome to call, as are professionals and volunteers who support people around the time of death.

The service has been created through a partnership between Kent County Council (KCC) and Simplify Probate which provides Bereavement Advice Centre to improve access to information at and around the time of death.

We provide information and advice on all the practical issues that face people around the time of death. We have a wide variety of information at our fingertips but if we do not know the information you need, we will research it and call you back or give you contact details for the appropriate expert help. We can also help you find the best support organisations for your circumstances but we do not provide counselling services.

Kent Bereavement Advice Service's Code of Conduct can be found by clicking here.

On some pages we have used documents created by Bereavement Advice Centre.

Please note that KCC does not endorse any commercial probate services including any introduced by Simplify. You are under no obligation to use any service introduced by Simplify Probate when accessing Kent Bereavement Advice Service.

KBAS is not responsible for the content of external websites linked to this website, or any advice given by external providers linked on this website.

Contact Us

If you are seeking information and advice concerning a death please call our freephone number  0800 258 5944
(a charge may be made by some mobile networks)

The lines are open from 9am to 5pm, Monday to Friday except bank holidays. You will hear a brief recorded message and then speak to one of our advisors.

There is an answer-machine at all other times - please do leave a message with your telephone number so we can call you back.

Contact us online by clicking on our email address below - this will open a new email addressed to us. You do not need to give us your telephone number unless you would prefer us to call you to answer your question. We will try and try and answer within one working day but this may take a little longer during busy periods or if your enquiry is complex.

You are also welcome to write to us with your comments and questions:

Kent Bereavement
Advice Service
c/o Simplify Probate
Heron House
Timothy's Bridge Road
Stratford upon Avon
CV37 9BX


Kent Contacts

Please click on the name of the organisation you need and you will be taken to their website. 

If you know of organisations that you feel we could add to this page please do get in touch.

Kent County Council This is the home page for Kent County Council.

Kent Coroners

Kent Registration of Death services

District and borough councils in Kent

Medway is a unitary authority which provides all local government services including registration of births and deaths but not coroners. 

Health organisations in Kent can be found by using the NHS Choices website

Hospices in Kent can be found using the Help the Hospices website

Cruse Bereavement Care

Cruse Bereavement Care have a number of local branches in Kent

You can call their national helpline on 0844 477 9400 or contact a local branch as detailed below (not all branches have their own website and some phone numbers will have answermachines).

0844 800 9104

Canterbury and Thanet
0845 603 0025

Dartford, Gravesham and Swanley
01474 360090

East Kent with Swale
01227 639745

Maidstone and Medway

Sittingbourne area
0844 4779400

West Kent
01732 353375

Kent SANDS (Stillbirth and Neonatal Death)
07951 454682

Bereavement support services are associated with churches.

Rainham Bereavement Friendship Group

01634 364309 

South Kent Community Church Bereavemeent Care

This is provided from Folkestone. Call 01303 251155 or 07792 468912 

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