Bereavement Advice Centre is a free helpline and web-based information service provided by Simplify. We give practical information and advice and signposting on the many issues and procedures that face us after the death of someone close. If we do not know the answer to a concern or query we will research it and call back within an agreed period of time or signpost to another organisation which can give the information required.
We welcome calls from bereaved people and the professionals and volunteers who support them. Bereavement Advice Centre helps many people every day and aims to give straightforward, useful advice when you need it.
You can see our Code of Conduct by clicking here.
The service is led by Anne Wadey (to find more about Anne, please click here) and works in partnership with individuals and organisations who have face to face contact with people who are bereaved. Our aim is to identify and respond to areas of need rather than duplicate existing services. This is why we focus on practical concerns and signpost to other types of help.
Bereavement Advice Centre was first established in 2007 through a partnership between ITC, the UK’s largest independent probate provider, and the National Association of Funeral Directors. We formally launched the service at the House of Commons in June 2007. The service is now provided by Simplify.
Simplify is committed to providing Bereavement Advice Centre as a free at the point of access service. We take considerable care to be transparent about this relationship to all callers. Bereavement Advice Centre does not receive any funding from government or charities.
Please contact Anne by telephone or at the address below if you would like more information or use the email info@bereavementadvice.org.
Bereavement Advice Centre, Heron House, Timothy's Bridge Road, Stratford upon Avon, CV37 9BX